Help
Help and contact
Last updated: 10 November 2026
Questions, problems or ideas? Email me at elisedarras@outlook.com. I usually reply within 24 hours on working days.
In the app
- Something isn't working with your product? On the Home tab, tap the icon that matches the problem for quick fixes.
- Have a question? Ask Period Buddy. If it can't answer, it can pass your question on to me, without your name.
- Want to talk to a person? Use Talk to Elise in Period Buddy.
Common questions
- Do I need an account? No. Without one, everything stays on your phone. An account saves your products, your cycle and your chats.
- Who can make an account? People aged 18 and over.
- How do I delete my data or my account? Open Settings (the gear icon, top right) and tap Delete my data or Delete my account.
- Is Switch medical advice? No. It gives general information and product tips. If you have severe pain, very heavy bleeding, a high temperature or feel suddenly unwell, contact a doctor. In the UK, call NHS 111, or 999 in an emergency.
See also our Privacy Policy. Questions? Email elisedarras@outlook.com.