Help

Help and contact

Last updated: 10 November 2026

Questions, problems or ideas? Email me at elisedarras@outlook.com. I usually reply within 24 hours on working days.

In the app

  • Something isn't working with your product? On the Home tab, tap the icon that matches the problem for quick fixes.
  • Have a question? Ask Period Buddy. If it can't answer, it can pass your question on to me, without your name.
  • Want to talk to a person? Use Talk to Elise in Period Buddy.

Common questions

  • Do I need an account? No. Without one, everything stays on your phone. An account saves your products, your cycle and your chats.
  • Who can make an account? People aged 18 and over.
  • How do I delete my data or my account? Open Settings (the gear icon, top right) and tap Delete my data or Delete my account.
  • Is Switch medical advice? No. It gives general information and product tips. If you have severe pain, very heavy bleeding, a high temperature or feel suddenly unwell, contact a doctor. In the UK, call NHS 111, or 999 in an emergency.

See also our Privacy Policy. Questions? Email elisedarras@outlook.com.